Avalon Park Funeral and Cremation Services

I cannot recommend Mariela, Jonathan, and the entire team at Avalon Park Funeral Home enough. When my father passed away unexpectedly while on vacation, we faced the complex and heartbreaking task of transporting him home to Jamaica. Mariela immediately put me at ease with her extraordinary empathy for my loss. She didn't just explain the complicated process of international transport; she handled it with expertise and compassion. Crucially, Mariela helped us save significant money by advising that my father be fully prepared for the funeral right there in Orlando. This foresight prevented us from incurring costly duplicate preparation fees once he arrived in Jamaica. She even managed to secure the absolute best price on the transport flight. Her logistical support was comprehensive; she helped us vet the receiving funeral home in Jamaica and assisted with finding a funeral program printer. She and the team worked seamlessly with both my sister and me as we managed different parts of the logistics in a genuine team effort. Jonathan handled the private viewing and transportation with respect and dignity. In a time of such overwhelming and unexpected grief, Avalon Park Funeral Home provided compassionate, transparent, and proactive service. They cared for our family's needs, gave us peace of mind, and I am incredibly grateful for their expertise.

Avalon Park Funeral Home deserves more than five stars. From the moment we walked in, Mariela, the CEO, showed incredible kindness, patience, and compassion during one of the hardest times of our lives. She managed to arrange the viewing, Catholic Mass, and out-of-county burial for our family within just a few days—something we are endlessly grateful for. Even when Mariela had family obligations out of state, she stayed in constant communication with me, guiding us through every step so nothing ever felt overwhelming. Her dedication is truly unmatched. Her son, Jonathan, is an absolute angel. The way he and the team prepared my mother for the viewing was beyond anything we could have hoped for—she looked beautiful, peaceful, and exactly as we wanted to remember her. His calm, supportive presence and willingness to help in every way made a world of difference for our family. A special thank you as well to the rest of the team for your professionalism, compassion, and support. We will never forget the extraordinary care this amazing family and company provided us.

When a member of our community passed away, we called on Mariela and her team at Avalon Park Funeral Home to help. They were prompt and courteous to work with, and responsive to our questions. Out of town funerals can be tricky to arrange, but they made it seamless. We would recommend them to folks in the greater Orlando area looking for a funeral home to help with cremation.

My father unexpectedly passed away late on a Friday night in his home. Before his body could be released, we had to choose a funeral home. Avalon Park Funeral and Cremation was the closest to his home. When I called, Mariela was so kind and explained our next steps very simply and clearly. My brother and I met with her the next day to go over arrangements. The office was easy to find and felt very warm and welcoming at such a distressing time. The pinnacle of professionalism, Mariela made us feel like we were making informed decisions and keeping our father's wishes at the forefront of everything. From submitting documents to arranging space and services, I was able to rest easy knowing everything was being taken care of, and correctly at that. Communication was always timely and Mariela accommodated our schedule. Working with Mariela and this company felt like having a close friend helping us the entire time. We felt like we were treated as family and such a difficult time was made just a bit easier through the care and quality of services we received.