749 Cremation by Kramer Affordable Cremation

Your loved one deserves better! This place is impersonal and uncaring. After the first initial call all communication was online and through text. It took them weeks to pick up my loved one and do the cremation. They charged me $250.00 to ship the remains. A service the post office only charges $30 for. Then they sent me a message that my package was undeliverable and if it was returned to them they would be forced to charge me a second time. After days of stress and tears we were able to locate her remains. When we picked the package up we found that the reason it was "undeliverable" was because THEY ADDRESSED THE PACKAGE INCORRECTLY! When I messaged them about this the only response I got back was "Glad you found the package." I asked if they were even going to bother to apologize for their mistake and the added stress. They never bothered to reply. It is very clear to me that once they have your money in hand they don't care. And speaking of money, their advertised price of $749 dollars actually ended up costing twice that amount!

Kramer is a wonderful very personable company to go to when having to deal with end of life arrangements. They always go over and beyond. I have used them 3 times in the last 5 years. Josh was always very quick to respond and answer any questions we have.

Thank you guys for making my sister feel at ease and comfortable while she had to make the arrangements for my neice Marissa Delacruz. We really appreciate businesses that care and take care of there customers. Thank you

Want to thank affordable cremation center for helping us deal with everything. They helped us with my granddaughter, Marissa Delacruz service. They are so good in the me they make you feel loved and welcome and I walked out of there feeling good.

When my husband Ryan passed Kramer Cremation Center was very compassionate and helpful as we were new to Texas and did not know the state regulations. They were in constant communication throughout the processes and kept us updated which helped put our minds at ease.