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Fond Memories Pet Cemetery & Crematorium - Pet Rest Cemetery provides compassionate pet aftercare services in Dallas, TX.
I didn’t have a choice of crematories for my sweet dog, and this is where he was sent. They did not obviously disclose the package needed a signature and trying to track down what happened to my dog after they mailed him took an hour. I finally found he was at the post office and had to wait in line another hour in line to get him. I do not recommend this place. The prices are avaricious and they don’t care what happens to your dog once you’ve paid for the services.
To the kind human who decided to also print Attila's tail... THANK YOU. I hope that person is recognized because it means the world to me, as his crooked tail was one of my favorite things about him. I never would have thought about asking for a tail print. Losing him suddenly has been one of the hardest things I have been through and I miss him every second, but knowing he was in good hands at Fond Memories brings me comfort. With other pets, I have gone through another service I love, but went with Fond Memories because that's whom my vet works with and at the time, it was the convenient choice for me, but I would certainly choose them again. Thank you for taking care of my little lizard angel.
The love of my life was taken care of here just over four years ago. I honestly had never gone through the paperwork I got back, just kept it in the envelope because it was too much. Of course the beautiful box they gave me has been in the open for years, I just could not go through anything. I did today and am so grateful for the clear kindness and love these people showed my girl and me. The certificate, memorial seeds, grief counseling information… just amazing. Plus they did the best job with her paw print! Thank you all. So much❤️
Their kindness, compassion, and professionalism truly meant a lot to me. They handled everything with care and respect, ensuring our pet was treated with dignity. I am beyond grateful for their support during such a difficult time.
We lost our best friend of 11-1/2 years very suddenly due to illness. His remains were sent to Fond Memories and we received them back in a lovely carved wooden box yesterday. It is a comfort to have him home and the box is beautiful, just like he was. I have removed one star, because there is one thing that could have been done so much better which has caused us quite a bit of distress. One of the services we paid for was to have a clipping of his fur. He was a rare breed and only one of about 300 in the US. His coat was a beautiful white with fawn markings. We loved him so much. At first when we saw the little zipped clear plastic bag with fur, we were sure that they mixed up our bag with someone else’s clippings. Our dog did not have short hair other than on his legs. This looked like a shaving the vet would do on the leg to draw blood. Our precious boy had 3-4” long hair on his fluffy Spitz tail and on the ruff. The rest of the fur covering his body was approximately 2” other than on his face which was the length on his legs. The fur clipping returned to us looked to be snips about 1/4” long which was not at all what we expected. There was no fawn colored fur included from his very distinct markings - only white fuzz that looked like something pulled from a brush and snipped into tiny pieces. It was not discernible to have even been from our boy, though I don’t think they would make the mistake of mixing that up. I find myself wandering through his pet beds trying to gather individual strands for safe keeping. I would merely ask Fond Memories to give more consideration to perhaps snipping a longer swatch for grieving pet parents. It is important to parents. If this is a matter of an employee who didn’t know better, please educate them. Thank you for returning our sweet boy to us in the lovely box, but please provide true fur clippings to grieving parents in the future. Perhaps in a small vial so the clippings could not be separated. I do not recognize the fur I received and it makes the grieving much harder to me not to have what I expected every minute of every day since losing him. He is literally irreplaceable.