VCA Becker Animal Hospital and Pet Resort

I cannot say enough good things about this animal hospital and their staff. A week or so ago, our dog suddenly became critically ill and we had no idea what was happening. When we brought her in, she was immediately taken seriously, cared for, and treated with urgency and compassion. It turned out she was bleeding internally and needed an emergency hysterectomy. It was one of the scariest moments our family has ever been through. Dr. Andrade, her surgeon, is truly a blessing. The way she explained everything, the patience she had with us, and the skill she performed surgery with is something I will forever be grateful for. She quite literally saved our girl’s life. And I have to give a huge thank you to Raul, the night technician, who cared for her like she was his own. He kept us updated, he comforted her when we couldn’t be there, and you could tell he genuinely loved his job and the animals he cares for. Today, our Sadie girl is back to herself — eating, playing, gaining weight, and healing beautifully. I look at her and it’s hard to believe how close we were to losing her. If it wasn’t for this hospital and these people, she would not be here. Thank you, truly. You gave our family more time with a piece of our heart.

We’ve seen Dr. Taylor and Dr. Arrington - who are both amazing doctors - while they were undergoing a shift change for staff when we brought our cat. It has not been too long ago since the emergency visit and we’ve gone back and forth regarding medication to ensure our cat remains stable, fighting nausea before we can treat the underlying cause pending medication shipment (as it is unavailable in house). We’ve usually had helpful staff members who are empathetic and go above and beyond. This evening at 4:37pm, a staff member dismissed my crying husband on the phone. No empathy, saying we needed to wait until Dr. Taylor came in the next day. Other staff have actually taken the time to see that both doctors have seen our cat within the same visit and address our concerns, and instead she continues to tell my husband we need to wait for Dr. Taylor to further discuss the account next day, or come in for another emergency visit to see a different doctor and risk a nausea wave for our already nauseous cat who is currently stable. Not sure what else we can do, or who else we can talk to if we’re met with coldness over the phone. We will probably try to call again later out of desperation and hope we can have more empathy from another staff member. Update: I received a call the same evening from management, and I truly appreciated how quickly they reached out to make things right. They not only made sure our pet’s health and safety were fully addressed, but also reassured us that their team will continue to receive the training needed to properly assess situations and always go above and beyond. It’s clear they genuinely care—not just about the pets in their care and the concerns of pet parents, but also about supporting and educating their staff, acknowledging any missteps, and correcting them. Their commitment to improvement really stood out, and it means a lot.

The first time I went to this location was to get my soul dog cremated. They were very respectful and as soon as he was ready they called me. The second time it was to take my moms puppy in because he hadn't eaten for almost 2 days and then vomited after drinking water. There was a bit of a wait but it was because we were walking in and it wasn't an emergency so it was understandable. We did find out that he had Parvo but we didn't feel immediately hopeless because they talked us through everything and let us choose the course of treatment we could afford without making us feel judged. As soon as we chose the treatment they gave us all the needed supplies, medications and written instructions to take with us after telling us what to do. Since it was my mother's first time taking her puppy there the actual appointment was free. With their help and almost no sleep on my part he has fully recovered and will be getting his vaccines. Love this place and will go again when needed.

We’ve been going to VCA Becker animal hospital for a long time now. I’m always happy with the experience and care we get. However, today, I’d like to give a special thanks to the AMAZING Dr Andrade, Dr. Salas, and the Vet Technician Ana Lisa. My dog Jerry is 17 and a half years old, and sadly coming to the end of his time with us. The care he received was so gentle and patient. And they took the time to speak with me about what to look for and expect in the upcoming phases of his life. They put me at ease. I thank them so much. They are amazing.

I came in today with my sick dog named Love. He ate something bad last night and tbis morning, I thought he was gonna die. I don't have a car currently and had to carry my boy to every bustop. Luckily I was able to borrow some money from my good friend in Florida to take a Lyft there. I knew I wasn't going to be able to afford treatment but I had to go. I was terrified that my dog was going to die and Noone in San Antonio would want to see what I would do if that happened. But he's good. A couple of hours later, he wanted to walk and take a nice poop and he did and then started kicking the ground like he does. He attacked me in Riverside mall a few minutes later. It was adorable. He had more energy than I've ever seen him have. He grabbed my shoe and tried to drag me through the mall. Lol He'll be fine. LOVE cures ALL. Most people forgot that. There is a solution to everything. But I want to thank the young ladies who work there and Dr. Schwartz. The Power of the Schwartz! Space balls part 2 would be cool. I'll work on it. Thank you for the food you gave me for Love dog. I don't plan to need ant vet visits again but I will definitely recommend this clinic to others. I am Richard Bock on Facebook. My creator accounts on other platforms are being developed. Help me help all the animals.... And the people.. The world is about to change big time. Let's make sure its for the good this time