Angel Oaks Pet Crematory

Our fur baby, Xena, passed away late in the evening on 11/9/25. We were previously provided with information for Angel Oaks from a family friend, and after doing our research we knew when the time came we would utilize their services. When I called the facility Sunday evening around 9:15pm, I didn't get an immediate answer so I left a voicemail and sent an online inquiry. I was contacted back within approximately 10-15 minutes, and John was so helpful with providing information and expressed his condolences on the loss of our beloved Xena. He advised if we could get Xena to the facility before the lobby closed they would be able to accommodate us for the evening; he even advised there was a possibility that Xena's remains/memorial could be ready the following day. John sent over all information for us to fill out prior to arriving, answered all questions, and made sure we were comfortable throughout the entire process. When we arrived at Angel Oaks, the staff was friendly, caring, informative, and compassionate, and even gave us time to spend with Xena even though the lobby closing hours were near. Xena's memorial/remains were prepared and ready for us to pickup within 24 hours. Thank you to all staff members of Angel Oaks, including those we did not interact with, for your services in caring for our sweet fur baby Xena and making this time a little more tolerable. We highly recommend Angel Oaks Pet Crematory to honor your pet's memory!

Saying goodbye to our beloved fur baby, Jay-Kee, was one of the hardest things we've ever had to do, and Angel Oaks met us in that moment with so much kindness and compassion. They didn't treat this like just a service, they treated us like family. Every interaction was gentle, patient, and filled with genuine care. They were accessible, answered our questions with empathy, and helped carry us through an incredibly painful time with grace. Our baby passed at 3:00am and they were able to take him in by 7:00am. We received our baby back the next day. We will forever be grateful for the love and respect they showed us and our sweet Jay-Kee and for helping us honor him with dignity. From the bottom of our hearts, thank you, Angel Oaks.

These last 3 days have been so difficult for me. My Freyja passed away on 9.17 and my wife recommended Angel Oaks for their cremation services. They were so kind, respectful, and gentle with her from the moment we arrived. Unfortunately I cannot remember the names of the women who helped us but I will always remember how sweet and caring they were. I highly recommend Angel Oaks to anyone who may need their services.

My elderly cat passed away in the middle of the night. While expected it was not easy. I went online in the morning after I found him. Within 15 minutes he was picked up and transported to their facility. I anticipated a few days but they contacted me that same night that his ashes were ready to be picked up. The urn and memorial items were high quality at an affordable price. Everyone I interacted with was amazing, sympathetic, and understanding that I was grieving. I definitely recommend.

I brought my Mo here for her end-of-life services. She passed naturally at home on Friday (10/17/25) at 5:30am. I had decided on Angel Oaks the day before- I've said goodbye to numerous pets, so I knew it was coming. I didn't want to euthanize her, but I was worried about making a cremation appointment too early or not being able to get an appointment at all if I waited until she passed. I decided to wait, let her pass at home, and then just hope for the best. To my relief, I was able to make her appointment that same afternoon (We could have scheduled earlier, but chose to keep her at home for a few hours to say goodbye). I was able to make the appointment easily on the Angel Oaks website; we ordered the basic cremation package. *You have a choice of paying online or upon arrival (I chose on arrival because I had never used Angel Oaks before). The building sits in a private cul-de-sac and is well maintained. When we pulled up, the staff came out to greet us. They brought a gurney to transport her and covered her in a blanket (Mo was only about 8lbs, so I was pleasantly surprised by the level of service and care). They took Mo into a private room, and I was brought to the billing office. We went over the package/ services to confirm our choices and the details of her arrangements. We took a moment to say a final goodbye in Mo's private room. I received a text and email the next morning at 7am saying that Mo's remains were ready for pick-up. I was easily able to select a time through the Angel Oaks Pet/Parent Portal. I was relieved that they handled everything so promptly and that the entire process was so simple. A staff member came out to greet me again, welcomed me inside, and quickly retrieved my Mo for me. Everything was exactly as described; the craftsmanship of the urn and clay paw print were of impressive quality. The staff is empathetic, respectful, and professional. This was our experience with the most basic package, but they do have other services available for those who need/want more. I would recommend Angel Oaks to anyone. They provided a lovely and dignified goodbye.